Sales Terms and Conditions MWAM Holdings Ltd and Associated Companies
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Order Acceptance
By issuing or sending a purchase order to the Company, the Customer confirms that they have read and agree to these Sales Terms and Conditions in full. These Terms and Conditions shall apply to all orders accepted by the Company.
The Company does not accept verbal orders. All work must be authorised by a written purchase order, written instruction, or written confirmation from the Customer. Any work requested verbally will not be accepted or commenced until written authorisation has been received.
These Terms and Conditions apply to all work, goods, and services supplied by MWAM Holdings and any of its subsidiaries, divisions, trading entities, or associated companies (collectively referred to as “the Company”).
Any reference within these Terms and Conditions to “the Company” shall mean MWAM Holdings Ltd and/or any company, subsidiary, or trading entity operating under the MWAM group of companies.
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1. Definitions
• 1.1 “Company” means MWAM Holdings Ltd, including any subsidiary, associated company, division,
or trading entity within the MWAM group.
• 1.2 “Customer” means the person, firm, or company purchasing services or goods from the company.
• 1.3 “Services” means engineering services, consultancy, design, fabrication, repair, installation, maintenance, inspection, or any other work carried out by the Company.
• 1.4 “Goods” means any materials, components, equipment, or products supplied by the Company.
• 1.5 “Agreement” means the quotation, proposal, purchase order, and these Terms & Conditions collectively.
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2. Group Company Performance of Work
• 2.1 The Customer acknowledges that MWAM Holdings Ltd operates through subsidiaries, divisions, and associated companies.
• 2.2 The Company may allocate or transfer work to any company within the MWAM group.
• 2.3 Any group company performing work will benefit from the same rights and protections within these Terms.
• 2.4 Performance by any MWAM group company shall be deemed performance by the Company.
3. Quotations
• 3.1 All quotations are valid for 30 days unless otherwise stated.
• 3.2 Quotations are based on information and specifications supplied by the Customer.
• 3.3 The Company may revise pricing if scope or specifications change.
• 3.4 A contract is formed only when the Company accepts the Customer’s order in writing.
4. Pricing
• 4.1 Prices are exclusive of VAT unless stated otherwise.
• 4.2 Additional costs such as travel, accommodation, tooling, permits, or subcontract services may be charged.
• 4.3 Work outside the agreed scope will be charged at standard rates.
5. Payment Terms
• 5.1 Standard payment terms are 30 days from invoice date unless agreed otherwise.
• 5.2 Deposits or stage payments may be required.
• 5.3 Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
• 5.4 The Company may suspend work if payments become overdue.
6. Delivery and Completion
• 6.1 Delivery and completion dates are estimates unless agreed otherwise.
• 6.2 The Company is not liable for delays caused by customers, suppliers, access issues, technical problems, or force majeure.
7. Customer Responsibilities
• 7.1 Customers must provide accurate specifications and information.
• 7.2 Customers must provide safe site access.
• 7.3 Customers must comply with site health and safety regulations.
• 7.4 Customers must obtain any required permits or permissions.
8. Variations and Additional Work
• 8.1 Changes to scope must be confirmed in writing.
• 8.2 Additional work will be charged at agreed or standard rates.
• 8.3 Timelines may change if variations occur.
9. Warranty
• 9.1 Services will be performed with reasonable care and skill.
• 9.2 Any defect must be reported within 5 working days of completion or delivery.
• 9.3 Liability under warranty is limited to repair, replacement, or re-performance.
10. Materials and Specifications
• 10.1 Required material grades must be specified by the Customer in writing.
• 10.2 Where no grade is specified, the Company may select suitable materials.
• 10.3 The Company accepts no liability for material grade if none was specified.
11. Customer Supplied Materials
• 11.1 The Company accepts no responsibility for quality or suitability of customer-supplied materials.
• 11.2 The Company is not liable for failures resulting from these materials.
• 11.3 Extra labour or delays caused by these materials may be charged.
• 11.4 Damage or wastage during normal processing is not the responsibility of the Company.
12. Drawings, Design and Fitment
• 12.1 Customers must ensure drawings and designs allow parts to fit and function correctly.
• 12.2 The Company will manufacture according to drawings provided.
• 12.3 Redrawing or engineering corrections will be chargeable.
• 12.4 The Company is not responsible for issues caused by inaccurate drawings.
13. Limitation of Liability
• 13.1 Total liability shall not exceed the contract value.
• 13.2 The Company is not liable for loss of profits, production loss, or consequential damages.
14. Retention of Title
• 14.1 Ownership of goods remains with the Company until full payment is received.
• 14.2 The Company may recover goods if payment is overdue.
15. Intellectual Property
• 15.1 All designs, drawings, and technical documents remain the Company’s intellectual property.
• 15.2 They may not be reproduced or shared without written permission.
16. Confidentiality
• 16.1 Both parties must keep confidential information private.
17. Order Cancellation
• 17.1 Orders cannot be cancelled without written agreement.
• 17.2 Customers must pay costs incurred up to cancellation.
• 17.3 Specially ordered materials will be charged in full.
• 17.4 If production has begun, up to the full contract value may be charged.
• 17.5 Deposits may not be refundable.
18. Termination
• 18.1 Either party may terminate for material breach.
• 18.2 Customers must pay for work completed up to termination.
19. Governing Law
• 19.1 These Terms are governed by the laws of England and Wales.